Return Policy

Returns

We want you to be happy and confident in your purchase, that's why we have a 30 day, 100%, money back guarantee. You have 30 days to try out Thrice and if you're not happy for any reason you can return your order within 30 days. We will even pay for your return shipping so there is absolutely no risk!  (Return must be initiated within 30 days of order date.)

To initiate your return, contact us directly from our website or directly at barcus@thrice.co

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 business day. It may take 3-4 business days for the credit to be applied depending on your bank. 

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at barcus@thrice.co

Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at barcus@thrice.co and send your item to: 24332 gemstone drive loxley Alabama US 36551.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Shipping
To return your product, you should mail your product to: 24332 gemstone drive loxley Alabama US 36551

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.